Refund policy

Welcome to LeBrew! We strive to ensure customer satisfaction by offering a clear and transparent refund policy. If you are not completely satisfied with your purchase, please review our return and refund guidelines below.

1.Return & Refund Eligibility

We offer a 30-day return policy, meaning you can request a return within 30 days of receiving your item. To qualify for a return, the item must be unused, in its original packaging, include all accessories, and be accompanied by a receipt or proof of purchase. Items damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.

2.Refund Process

1.Contact us at service@lebrewtech.com with your order number, proof of purchase, and reason for return. If the item is defective, please include photos or videos.

2.Ship the item back after receiving return approval.

3.Once received and inspected, we will process your refund.

3.Refund Conditions

For non-defective returns, the buyer is responsible for all shipping costs. Refunds will exclude shipping and handling fees. Returns without prior approval will not be accepted.

4.Damaged, Incorrect, or Defective Items

If your item arrives damaged, defective, or incorrect, contact us within seven days of receipt. We will evaluate the issue and arrange a replacement or refund as needed.

5.Processing Time

Refunds typically take seven to ten business days after approval. Refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

6.Our Commitment to Quality

At LeBrew, we stand behind the quality of our products. If you have any questions or need assistance with a return or refund, please contact us at service@lebrewtech.com.

Thank you for choosing LeBrew!